Privacy Policy
John Lee, MD
Effective Date: March 6, 2026
This website (paloaltoadhd.com) is operated by John Lee, MD. I am committed to protecting your privacy and handling your information responsibly. This policy explains what information I collect, how I use it, and your rights.
Information I Collect
Information You Provide
When you use my scheduling system, I collect:
• Contact Information: Name and email address
• Appointment Information: Selected date and time
• Payment Information: Processed securely by Stripe; I do not store credit card numbers
Screening questions are used only to determine eligibility and are not stored.
Information Collected Automatically
• Server Logs: IP addresses (anonymized) for security purposes
• Basic Analytics: Browser type, device type, pages visited
I do not use tracking pixels, behavioral analytics, or session recording tools on pages where you submit personal information.
How I Use Your Information
I use the information I collect to:
• Schedule and confirm appointments
• Process payments
• Send appointment reminders via Google Calendar
• Communicate with you about your care
• Maintain security and prevent fraud
I will never sell or rent your personal information to third parties.
Third-Party Services
I use the following services to operate my practice:
Google Cloud — secure data storage (HIPAA BAA in place)
Google Calendar — scheduling and reminders (HIPAA BAA in place)
Google Workspace — email communication (HIPAA BAA in place)
Stripe — payment processing (PCI-DSS compliant; no health data shared)
These services process your information according to their own privacy policies and are contractually required to protect your data.
Data Security
I implement industry-standard safeguards to protect your information:
• All data encrypted in transit (HTTPS) and at rest
• Access limited to authorized personnel only
• Regular security monitoring and audit logs
No internet transmission is 100% secure, but I take reasonable measures to protect your information.
Your Rights
You have the right to:
• Access your information
• Correct inaccurate information
• Request deletion of your information (subject to legal retention requirements)
To exercise these rights, contact me at hello@paloaltoadhd.com
Medical Disclaimer
Submitting information through this website does not establish a physician–patient relationship. A physician–patient relationship begins only after an appointment is scheduled, confirmed, and the visit takes place.
Cookies
This website uses minimal, essential cookies for basic functionality. No advertising or tracking cookies are used. You can disable cookies in your browser settings.
Changes to This Policy
I may update this policy periodically. Changes will be posted on this page with an updated effective date.
Contact
Questions about this Privacy Policy?
John Lee, MD
Email: hello@paloaltoadhd.com
Website: paloaltoadhd.com